Privacy Policy

Last Updated: January 13, 2025

This Privacy Policy describes how LucidXpress LLC (“LucidXpress,” “we,” “us,” or “our”) collects, uses, and shares your information when you use our website located at https://www.lucidxpress.com/ (the “Website”) and any related services, applications, or features offered by LucidXpress (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our Services.

Information We Collect

We collect information when you use our Services, including:

Personal Information:

  • Name, email address, postal address, phone number, and other contact details you voluntarily provide (e.g., when contacting us or signing up for a newsletter).

Usage Information:

  • Device data and interaction details, such as IP address, browser type, operating system, pages visited, and usage statistics.

How We Use Your Information

We use the information we collect to:

  • Provide and improve our Services.
  • Communicate with you, including responding to inquiries and providing customer support.
  • Send updates, newsletters, and marketing communications (as permitted by law).
  • Analyze trends and usage patterns to enhance user experience.
  • Protect against fraud and unauthorized use.
  • Comply with legal obligations.

Information Sharing

We may share your information:

  • With service providers and business partners assisting in operating our Services.
  • In response to legal requests, such as court orders or government inquiries.
  • To protect the rights, property, or safety of our company or others.
  • With your consent or at your direction.

Your Choices

  • You may choose not to provide certain information, which could limit your use of some features.
  • To opt out of marketing communications, follow the instructions provided in those messages.

Security

We take reasonable steps to protect your information, but no method of transmission or storage is completely secure. We cannot guarantee absolute security.

Children’s Privacy

Our Services are not directed to individuals under 18, and we do not knowingly collect personal information from children under 18. If we become aware of such collection without parental consent, we will delete the information.

Changes to this Privacy Policy

We may update this Privacy Policy by posting revisions on our Website. Continued use of our Services after changes indicates acceptance of the updated policy.

Contact Us

For questions or concerns about this Privacy Policy, email us at info@lucidxpress.com.

This Privacy Policy applies solely to information collected by LucidXpress through our Services and excludes third-party websites or services linked to/from our Website. Please review their privacy policies for details about their data practices.